Does the "other" option not work?

  • kolbert
    Asked on March 7, 2018 at 12:17 PM

    I can't seem to get the "other" option to work on a multiple choice question. 



    Page URL: https://form.jotform.com/80633895357973
  • David JotForm Support
    Replied on March 7, 2018 at 1:30 PM

    I checked your form and the "Other" option seems to be just an option added with the text of Other.  The actual other option is not enabled:

    1520447361Capture Screenshot 10

    Remove the option and enable "Disaply Other Options".  This should allow for the option to function as expected.

  • kolbert
    Replied on March 7, 2018 at 1:41 PM

    That is true because I couldn't wait. I should have duplicated the form and worked from there and left the original problem for you to help troubleshoot. So sorry. 

    Below is the URL to the cloned form with the other option properly placed. question 9


    https://form.jotform.com/80655686757979


    Thank you

  • David JotForm Support
    Replied on March 7, 2018 at 2:30 PM

    The "Other" option is automatically selected when text is entered into the textbox for the Other option:

    1520450954Capture Screenshot 10

  • kolbert
    Replied on March 7, 2018 at 2:35 PM

    Ahhh! So it is not a choice to choose, which is the assumption. I would assume to click it and then write something. So you have to start typing in the field. Thank you