Why is my form not coming to my email?

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    Asked on February 16, 2011 at 05:08 AM

    Hello, I am confused at why one of my forms is not coming through to my inbox. Please can you advise?

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    Answered on February 16, 2011 at 07:00 AM

    Hi Hayleejane,

    It could be one of a number of issues.  First thing to do would be to check your spam folder to see if your email client is mistaking the message for junkmail.  If you have other forms that work correctly, then it's more likely to be a typo in the recipient address that you used when setting up your form.  To check this, open the problem form in your form builder/editor window. Click Email Alerts > Notification > Reply-To and Recipient Settings