Under my login it still shows I am using a Basic account though i upgraded to premium account

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    guest_22952312742046
    Asked on October 22, 2012 at 10:21 AM

    Hello JotForm Team,

    There is a little bit of glitch here. Today i upgraded to the premium account for my jot form account eonapplication@gmail.com . While making the payment I had logged in to this account. However the payment was made through my paypal account which is anupam.business@gmail.com.  Under my login it still shows I am using a Basic account.  

    Due to security reasons, i keep my paypal  email address different from the usual accounts used for opening the general accounts like the one for jot form or social networking site. Please suggest me.

    Thanks,
    Anupam
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    Deygus
    Answered on October 22, 2012 at 11:09 AM

    Hello, I've corrected this problem for you and upgraded your account to Premium. Please check your account to make sure and if you have any other problems just let us know.