Problem with Payments with Credit Cards

  • PPD2018
    Asked on March 8, 2018 at 7:20 AM

    Hi, I am working on a website with a donation form but when the person go to the one payment donation the only error that I have is when they pay with credit cards.  This is the error: " PCI: Invalid Configuration, This transaction cannot be processed.  The merchant's account is not able to process transactions."

    Jotform Thread 1408833 Screenshot
  • David JotForm Support Manager
    Replied on March 8, 2018 at 8:40 AM

    Please contact your PayPal support to check if your PayPal Pro account credentials are correct.