Form stopped integrating with Google Sheets (new entries do not show, changes to existing entries do not update, new fields do not show)

  • Profile Image
    BrainStartupChallenge
    Asked on March 08, 2018 at 09:25 AM

    https://form.jotform.com/73055076873967


    This is AFTER I reintegrated the sheet into a new sheet.  Any help would be much appreciated!

  • Profile Image
    liyam
    Answered on March 08, 2018 at 10:09 AM

    I just pushed the submissions to your Spreadsheet integration. Can you check if the submissions are appearing now?

    In addition, can you tell us if you have made some changes on your form right after making an integration? If so, by making significant changes such as renaming field labels, this may affect your integration.

    In any case, feel free to let us know if the problem persists.

    Thanks.

  • Profile Image
    BrainStartupChallenge
    Answered on March 08, 2018 at 04:52 PM

    the push worked.  I did make changes which probably broke it, however I haven't renamed the fields since re-integrating it.  Should I integrate it one more time?

  • Profile Image
    Jed_C
    Answered on March 08, 2018 at 06:33 PM

    If you have added or removed fields, that can also break the integration. Make sure that when you integrate the form, the design is final so you won't have to make any changes to the form.

    Please try re-integrating the form again. Let us know if you have any questions.