Urgent: Out of submissions...Upgrade not showing in account

  • Profile Image
    salaaminfra
    Asked on February 16, 2011 at 07:45 AM

    sent this message yesterday..got no response.  This is urgent!

    --- On Tue, 2/15/11, Faisal Kidwai <faisalkidwai@yahoo.com> wrote:

    From: Faisal Kidwai <faisalkidwai@yahoo.com>
    Subject: Re: JotForm Premium - Monthly Subscription Order Information
    To: contact@interlogy.com
    Date: Tuesday, February 15, 2011, 6:06 PM

    Hey,

    I upgraded to the premium, but my account still says free.  I am reaching 95/100 of the forms submitted allowed...can you help?

    Thanks,
    Faisal

    --- On Tue, 2/15/11, contact@interlogy.com <contact@interlogy.com> wrote:

    From: contact@interlogy.com <contact@interlogy.com>
    Subject: JotForm Premium - Monthly Subscription Order Information
    To: infra@salaamcruise.com
    Date: Tuesday, February 15, 2011, 12:46 PM

    Dear Faisal,

    Thank you for your purchase of JotForm Premium - Monthly Subscription

    Your account should be upgraded to Premium shortly. Should you have any questions please contact us at: contact@interlogy.com

    Sincerely,

    Interlogy LLC

  • Profile Image
    aytekin
    Answered on February 16, 2011 at 08:00 AM

    Fixed. Your account is now Premium. (Logout and log back in to see the change)

    Your order my missing your username. I think you accidentally modified it on the payment form to something else.