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malakaapple6Asked on April 20, 2024 at 11:12 AM
I created a form for the Media Unit club of my school to collect applications.
but now i don't have access to it anymore for some reason and i have a different variation of it in my forms page.
Unfortunately i have already published the link and im sure there are applications already submitted to the form.
i need access to them.
this is the link which i created the form : https://www.jotform.com/241022615571043
but i cant access its inbox : https://www.jotform.com/inbox/241022615571043
there is a version of this form in my forms page, but its not the correct one.
the duplicate link which i have access to : https://form.jotform.com/241022261053035
it's inbox which has no submissions: https://form.jotform.com/inbox/241022261053035
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malakaapple6Replied on April 20, 2024 at 11:33 AM
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Lesther JotForm SupportReplied on April 20, 2024 at 12:28 PM
Hi malakaapple6,
Thanks for reaching out to Jotform Support. The Media Unit Sector Selection form belongs to a different account. This is the reason that you don't have access to it. If you recognize the m**ak*mi***a52@g*ail*com, use it to login to Jotform to get access to it. In case that you forgot your password, you can request for a new one. Resetting your Jotform account password is easy to do. Let me take you through it:
1. Go to the Jotform Main Page and click on Login.
2. On the login screen, click on Forgot Password.
3. Enter your email address and then click on Send Reset Instructions.
4. You'll get an email with instructions about how to reset your password. In the email, click on Reset Password.
5. Enter your new password, enter it again to verify it, and then click on Create a New Password.
Your new password is now set and you can use it to log into your Jotform account.
Let us know if you have any other questions.