Field not showing up in the PDF submission

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    Asked on March 08, 2018 at 02:18 PM


    We are having issues with one of our fields (Temperature Parameters) not showing up on our PDFs that auto generate and get emailed. I have gone through all of the settings and even deleted and rebuilt the field. Please advise. Thanks.

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    Answered on March 08, 2018 at 02:53 PM

    Thank you for contacting us.

    It looks like that the Temperature Parameters field was not set as required, also it was removed at some point and then added back.

    Now when the Temperature Parameters field presents on your form and set to the required status, it should be included in the PDFs.

    You can submit a test form submission to make sure that the issue is fixed.