Forms are not going to Mutiple emails.

  • Jdias1959
    Asked on March 8, 2018 at 2:20 PM
  • Jdias1959
    Replied on March 8, 2018 at 2:22 PM

    I have a form that I would like to go to Multiple emails. Currently I have set up to go to two different emails, but only one receives it.

    What am i doing wrong?

  • Victoria_K
    Replied on March 8, 2018 at 2:46 PM

    Have you added the second email recently? 

    I can see you efforts with TEST button, but I should inform you that if you press the TEST email button, the Notification test is only sent to the email, which is assosciated with your account. 

    So, concluding, please try to submit a real submission in order to test the Notification. But, as I checked, I can confirm that it is set up correctly. I have also checked your second email and it is not in our Bounce list, so Notifications should come through appropriately.


    Let us know if you need any other assistance with your JotForms.