Payment Integration: Charge shipping only when the customer wants it

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    meiningere
    Asked on March 08, 2018 at 02:29 PM

    I have a form that allows the customer to choose a shipping option or not. Right now, whichever option is chosen, shipping is charged. How do I have shipping not charged when the customer chooses, yes please hold my order until we can arrange pick up.

    In other words Is there a way that if the customer wants to pick up the item that they don't get charged shipping?

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    aubreybourke
    Answered on March 08, 2018 at 02:57 PM

    You can customize the coupon section to discount the shipping. 

    For example:

    1520539006mlao1.png

     

    It will look like this:

    1520539209n13nd.png

     

    Working demo: https://form.jotform.com/80665325882969

     

     

  • Profile Image
    meiningere
    Answered on March 08, 2018 at 03:00 PM

    Thank you!

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    aubreybourke
    Answered on March 08, 2018 at 03:03 PM

    You could add a text field or you could add hover text. Or both, its up to you.

    You can also edit the labels for the coupon however you like.