Can't log in

  • Chase
    Asked on March 8, 2018 at 3:53 PM

    It just locks up.

  • Adrian
    Replied on March 8, 2018 at 5:11 PM

    Please try the following until you successfully log in.

    - Try to log in from the login page. https://www.jotform.com/login
    - Try using another browser
    - If you want to keep using the same browser, please clear the cache of the browser first
    - Try using the Private Mode of the Browser (Incognito)
    - Try logging in using the username (HeroicKB) as well as using the email (creative.design@stelizabeth.com)

    Let us know if you are still having issues logging in.