Can't log in

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    Asked on March 08, 2018 at 03:53 PM

    It just locks up.

  • Profile Image
    Answered on March 08, 2018 at 05:11 PM

    Please try the following until you successfully log in.

    - Try to log in from the login page.
    - Try using another browser
    - If you want to keep using the same browser, please clear the cache of the browser first
    - Try using the Private Mode of the Browser (Incognito)
    - Try logging in using the username (HeroicKB) as well as using the email (

    Let us know if you are still having issues logging in.