How do I get my account not suspended

  • Profile Image
    Jimmy Rios 
    Asked on March 08, 2018 at 08:37 PM

    i tried logging into my account and it says my account is suspended my username: info@riosfinancialgroup.com

    p: Bella123$


    can you tell me what’s going on my link is broken at www.riosfinancialgroup.com 

    under the financial products section

  • Profile Image
    IreneA
    Answered on March 08, 2018 at 09:36 PM

    Your account was suspended because of this form Loan Application Form collecting Social Security Number (SSN) and Drivers License.

    1520562832jotform20180309103305.jpg

    When collecting SSN and Drivers License information, you must comply with the following.

    1. Add a Terms of use widget (for your users to read and agree) in your form. This will surely make your forms not to be considered as guilty of phishing activities

    2. Add a Signature widget where your users sign and agree to provide such sensitive information.

    Please be aware that online form builders, including JotForm, are being used for identity theft in the past.

    We go to great lengths to prevent this. That is why SSNs and Drivers License are considered as a Phishing activity as stated in our Terms.

    Therefore, when you do request SSN and Drivers License, our automated phishing detector will flag the form(s)  and suspend the account or this will be manually performed by our Staff, if your account is on paid status, you should get a notification about it.