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brightcultureAsked on April 20, 2024 at 10:10 PM
Hi,
I'm encountering some issues. For the module amount section, how do I do adjustments on it? The calculation is off. Which part of the form did I input wrongly?
https://www.loom.com/share/0e9d716ec93d4aa387cf11ff0a7585a6?sid=ecbf0ad5-e316-4bac-96a5-db55492fae01
Regards,
Des
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Ericson_B JotForm SupportReplied on April 20, 2024 at 11:41 PM
Hi Alex,
Thanks for reaching out to Jotform Support. The Gift Registry widget appears to be connected to the Module Amount field. Unfortunately, this widget does not allow you to assign calculation values.
Because of this, you create exactly the same options by using the Multiple Choice element that support calculation values option, right? You then set up conditions to replicate the choices in the Multiple Choice form with the Gift Registry widget. Unfortunately, if you enable the Multiple Choice's calculation value option, your condition will not work properly.
Check out the screencast below to see my results when Calculation Value is off in the multiple-choice:
Now, check out the screencast below to see my results when Calculation Value is On in the multiple-choice:
I've asked the relevant team about if this is a recent change or the usual behavior of a field when a copy field condition is set up and a calculation value is enabled. If there are any updates, we’ll circle back to this thread and let you know.
Thanks for your patience and understanding, we appreciate it.
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brightcultureReplied on April 21, 2024 at 4:11 AM
Hi,
May I check why the amount is not reflected on the summary? Plus, the "Would you like to register for [Hands-On Chemistry Practical Lab] Lessons?" is not shown as well. How may I proceed from here
https://www.loom.com/share/7a9bf196f8d846f48067b88fc1b9c2c7?sid=d33590ae-7a92-42e6-b909-51e6a8725a13
https://www.jotform.com/build/241111692078453
Regards,
Des
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Mary JotForm SupportReplied on April 21, 2024 at 8:24 AM
Hi Des,
Please allow me some time to check on this, I will get back to you with an update.
Thank you for your patience.
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brightcultureReplied on April 22, 2024 at 3:35 AM
Hi there,
I am still not able to sum up all the modules. It only shows zero in the summary. Could you please check on it? Appreciate your assistance. :)
https://www.jotform.com/build/241111692078453
Regards,
Des
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Chris_L JotForm SupportReplied on April 22, 2024 at 4:12 AM
Hi Des,
Thanks for getting back to us. The reason why the amount is not showing up in the summary is that you have the incorrect Unique Name. Take a look at the screenshot below:
Like what you see in the screenshot, the Unique Name of Tropical Mastery Modules Amount is {tropicalMastery} but in the summary you used {coreModule}. The same thing with Practical Modules Amount, the correct Unique Name is {practicalModules}, but in the summary you used {practiceModule}. If you used the correct Unique Name, that should fix the issue.
Give it a try and let us know how it goes.
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brightcultureReplied on April 22, 2024 at 6:51 AM
Hi,
Thanks for the solution. For the Sub-total, what do I fill up?
Regards,
Des
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Chris_L JotForm SupportReplied on April 22, 2024 at 7:09 AM
Hi Des,
Looking at your form, it appears that you haven't added a subtotal field. For this purpose, you can use the Form Calculation widget. I can walk you through setting that up:
- In Form Builder, click on the Add Form Element menu on the left side of the page.
- Under the Widgets tab, search for Form Calculation. Drag and drop the widget to your form.
- In the widget settings that open on the right side of the page, click on the Add Field button.
- Select the form fields and click on the Save button.
- Select the widget and click on the Gear icon.
- Under the Advanced tab, get the Unique Name and use it in the Paragraph element.
- You can do the same if you're having the same issue with the other form fields.
Reach out again if there’s anything else we can help you with.
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brightcultureReplied on April 22, 2024 at 9:01 AM
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Shirized Ina Garces JotForm SupportReplied on April 22, 2024 at 9:06 AM
Hi Des,
Thanks for getting back to us. As for your other question, I've moved that to a new thread. You can check that out here.
Keep us updated and let us know if you need any more help.