Submissions: They do not expire

  • Profile Image
    Sherilynnphoto
    Asked on March 09, 2018 at 12:19 PM

    How long are the clients submissions saved on jotform website?

  • Profile Image
    aubreybourke
    Answered on March 09, 2018 at 12:45 PM

    The submissions do not expire. They will be stored until you either delete them, or cancel your account. 

    However, your account can go into restore mode. That basically means your account is dormant. In this case your account will be disabled. It occurs when you don't log into JotForm for a few years. But your data will still persist. We can reactivate a dormant account on request.