In our reply email, we get unknown email title

  • jabedoya60
    Asked on March 9, 2018 at 8:26 PM

    Hi, in our reply email in the subject line, we get this, please see attach.

    =?UTF-8?B??=

    Thank you.

    Jotform Thread 1410963 Screenshot
    Page URL: https://form.jotform.com/80667893805168
  • John_Benson
    Replied on March 9, 2018 at 10:14 PM

    I cloned your form to test it on my end and I was not able to replicate the issue. I checked your email alert and they're configured properly.

    In your screenshot, could you please provide more details? It looks like an attachment file or is that an email title? May I also know what email program/client you're using?

    We'll wait for your reply. Thank you.