My Forms are Disabled Because of HIPAA

  • dvmdanguilan
    Asked on April 21, 2024 at 5:40 PM

    Hey, I can't access my form because I'm being forced to enable HIPAA which is I DO NOT WANT!

    In the first place, when I signed up for jotform, my silver plan came with the HIPAA capability until you removed it.

    DO NOT BLOCK MY FORMS!

    My Forms are Disabled Because of HIPAA Image 1 Screenshot 20

  • Marehlene_B JotForm Support
    Replied on April 21, 2024 at 6:07 PM

    Hi Deogracias,

    Thanks for reaching out to Jotform Support. Can you sign out and back in to your account, and when the HIPAA modal appears, select No? Let me show you how:

    • Log in to your Jotform account.
    • When the HIPAA popup displays, click Go Back

    My Forms are Disabled Because of HIPAA Image 1 Screenshot 30

    • In the next window, select NO, I'm not a HIPAA-covered entity.

    My Forms are Disabled Because of HIPAA Image 2 Screenshot 41
    Give it a try and let us know how it goes.

  • dvmdanguilan
    Replied on May 3, 2024 at 1:24 AM

    Okay now thanks

 
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