Account Suspended: Fake Service

  • Michelle Tremblay
    Asked on April 21, 2024 at 6:14 PM

    Hi there, it seems to have locked me out of the account

  • Angeli JotForm Support
    Replied on April 21, 2024 at 6:27 PM

    Hi Michelle,

    Thanks for reaching out to Jotform Support. Your account has been suspended because your Residential Rental Application Form was flagged as offering Fake Service. We understand this might not be the case with your form, yet we had to act according to the general rule to comply. Please provide us with the following information:

    • The URL where their form is used.
    • Any document that will support your claims.
    • Your website or proof of affiliation to legitimate institutions.

    We also need you to change your registered email to a corporate one to avoid getting flagged again by our phishing detector.

    Send all these to reviewers@jotform.com with thread# 14112821 as the Subject line. One of our colleagues will get back to you about your account status.

    Thanks for your patience and understanding, we appreciate it.

  • michelleerintremblay
    Replied on April 23, 2024 at 1:10 PM
    Thanks! I just used a different route, all good
    ...
 
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