Why my account is suspended?

  • Profile Image
    JR 
    Asked on March 10, 2018 at 07:04 PM

    Hi,


    I wonder why my account got suspended?


    Please advise.


    Regards,

    jr

  • Profile Image
    Kevin_G
    Answered on March 10, 2018 at 10:22 PM

    Your account was suspended due to the bank account fields you have on your form http://www.jotform.me/form/73332187530453:

    1520738259screenshot_01.png

    Please note that asking for such information goes against our terms, although we know this may not be the case with you we need to act according to our terms, bank account, credit card or other sensitive info is not allowed.

    I have removed the fields from your form in order to reactivate your account, please also avoid to use words that may be indicating that you're asking for login credentials or  other sensitive information, this way you avoid to get suspended again. 

    If you have more questions, let us know.