I want my clients to be able to see what they have submitted

  • Fairlie_Lyn
    Asked on April 21, 2024 at 10:47 PM

    I have successfully created a number of forms (used for submitting artwork), however, I would like the people submitting the forms to be able to get a full copy of what they submit, including the uploaded artwork. Generally they are just getting the text information but not the pictures. Am I able to do this?


    The screenshot below is what I (as a submitter) gets, whereas the email I get as the creator shows the photos.

    Jotform Thread 14116561 Screenshot
  • Vanessa JotForm Support
    Replied on April 22, 2024 at 12:06 AM

    Hi Lyn,

    Thanks for reaching out to Jotform Support. You can add an autoresponder email to your form and collect the email address of the user. This will send a copy of their submission to their email address.

    Let me show you how to set that up:

    1. IForm Builder, in the orange navigation bar at the top of the page, click on Settings.
    2. In the menu on the left side of the page, click on Emails.
    3. Now, click on Add an Email.
    4. Then, select Autoresponder Email.
    5. Customize the options the way you want them, and you’re done.

    ​​ I want my clients to be able to see what they have submitted Image 1 Screenshot 20

    Reach out again if there’s anything else we can help you with.

  • Fairlie_Lyn
    Replied on April 22, 2024 at 7:50 AM

    Hi Vanessa

    I had all sorts of issues trying to get that to work... however, I may have found a workaround by adding a pdf option to the thank you page.

    I'll let you know how it goes!


    Lyn

  • Vanessa JotForm Support
    Replied on April 22, 2024 at 8:13 AM

    Hi Lyn,

    Thanks for getting back to us. We're glad that you find a workaround. You can also attach the PDF to the autoresponder email. Here are the steps:

    1. In the Form Builder, go to the Settings page.
    2. Select the Emails tab.

    I want my clients to be able to see what they have submitted Image 1 Screenshot 30

    After that, go to the Advanced tab and enable the Attach PDF.

    I want my clients to be able to see what they have submitted Image 2 Screenshot 41

    Let us know if there’s anything else we can help you with. 

 
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