Why is my form not being submitted??

  • Profile Image
    Eric
    Asked on October 23, 2012 at 06:58 AM

    I have 2 forms currently- one a petition and 2nd a story submission form. each time i fill it in and click submit, all it does is just connect. please can you help!

     

    form -http://form.jotform.com/form/13554050485

  • Profile Image
    Rodjit
    Answered on October 23, 2012 at 07:38 AM

    Hi,

    I have just tested your form and I am able to submit a data, please check your form submissions page if its going through. Also, your email address eric@hpca.co.za is in our bounce list and done removing it already. You should NOW recieve your form notifications.

     

    Result: 

    eric@hpca.co.za is IN the bounce list  

    Reason(s) : 5.3.0 - Other mail system problem 550-'5.7.1 Message rejected due to conten=t restrictions'

    To prevent this issue from happening again, we encourage you to please whitelist jotmails IP addresses. http://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses

    I hope this solved your problem. Let us know for questions.

    Thanks