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Darryl_KnightAsked on April 22, 2024 at 1:07 AM
Hi,
We upload this document if appears fine, with a few touch-ups needed, which is all ok
As soon as we click on the PDF connection fields, it drops them down to a maximum of 4 columns, which we need all 10, and then we cannot add any more. even in a new dialog box
Is this a limitation with filling these out or something?
When we try to add more connections, it also appears to self delete, we have tried uploading a few different times
Thanks
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Sheena JotForm SupportReplied on April 22, 2024 at 1:38 AM
Hello Darryl,
Thanks for reaching out to Jotform Support. We do not have a limit on how many fields you can map to the original PDF but we have a limit on how many fields you can add to your form. For starter accounts, you can have 100 fields per form. I cloned and tested your form and I easily replicated the issue. However, the issue seems to happen if you did not add a row label before mapping the fields:
As soon as you add a label, you can map the field without any issues. Here's a screencast of my result:
Can you please go ahead and do the same?
Keep us updated and let us know if you need any more help.
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Darryl_KnightReplied on April 22, 2024 at 2:20 AM
Haha, that sorted it. Thank you very much!