Add a feedback option in the thank you page using the Star Rating

  • aalfuraih
    Asked on April 22, 2024 at 2:29 AM

    Hello

    is there a way to evaluate the customers satisfaction (e.g. star rating) with the submission form after they submit? it could perhaps be on the thank you page

    Thanks

  • Mary_Ed JotForm Support
    Replied on April 22, 2024 at 2:40 AM

    Hello Aalfuraih,

    Thanks for reaching out to Jotform Support and we’re sorry you’re having trouble with this. If I understood what you’re asking, You intended to place a star rating on the thank you page to assess your respondent's overall satisfaction with the form they had just completed. 

    If so, unfortunately, the feature you’re looking for isn’t currently available, rest assured we’re always working to add new services and features to Jotform. 

    I've gone ahead and escalated your request to our Developer Team. When or if it's developed depends on their workload, how viable it is, and how many other users request it. If there are any updates, we’ll circle back to this thread and let you know.

    Thanks for your patience and understanding, we appreciate it.

  • aalfuraih
    Replied on April 22, 2024 at 2:45 AM
    Thank you Mary
    it sounds like a very simple task, yet very important. I hope it gets prioritized.
    ...
  • Vanessa JotForm Support
    Replied on April 22, 2024 at 2:54 AM

    Hi Aalfuraih,

    Thanks for your patience while we’re looking into this. Although we don’t have a solution yet, rest assured, we’ll keep working on this until it's resolved. We’ll get back to you as soon as we have an update.

    In the meantime, let us know if you have any other questions.

 
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