My subscription was billed yearly. I need to cancel my subscription and a refund. Thank you

My subscription was billed yearly. I need to cancel my subscription and a refund. Thank you

Hello Ryan, 

Thanks for reaching out to Jotform Support. As per your request, I have canceled your subscription and moved your account back to a starter plan. Also, I have processed the refund from our end, please note that it might take 5 to 7 business days to get reflected in your bank account.

Reach out again if you need any other help.