Login Suspended

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    Hannah Larcena 
    Asked on March 13, 2018 at 12:23 AM

    Hi, why am I suspended from logging in when I don't ask for password from my form? Please help.

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    BJoanna
    Answered on March 13, 2018 at 04:37 AM

    Your account is suspended because there is a logo added to the form that is copyrighted and that is against our Terms of use

    Copyright Infringement. Company respects the intellectual property rights of others. Accordingly, Company has a policy of disabling access to any Submission that violates copyright law, suspending access to the JotForm Service to any user who uses the JotForm Service in violation of copyright law, and/or terminating in appropriate circumstances the account of any user who uses the JotForm Service in violation of copyright law.

    You have to agree to our terms and only then your account can be activated. The logo will also have to be deleted from the form.

    If you have a proof that you have the rights use that logo, please let us know and provide us a proof. 

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    merakieventsprod
    Answered on March 13, 2018 at 04:43 AM
    It is our name and our logo. It is our copy right.
    Meraki Events Production Team
    merakieventsprod@gmail.com
    09167919763
    facebook.com/merakieventsprod
    ...
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    IreneA
    Answered on March 13, 2018 at 05:28 AM

    We reviewed your account again, I don't see anything that violates our terms. I have unsuspended your account, you can now log in. Apologies for the inconveniences caused.