What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Hi our account has been suspended due to TOS violation.

    Asked by guest_22962481157054 on October 23, 2012 at 01:40 PM

    Hi our account has been suspended due to TOS violation. However we have not violated any TOS's i have not even received any correspondence to inform me of this decision. It wasnt until i logged in to create another form that i became aware of this?



    This is a re-post of a comment on

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    JotForm Support

    Answered by Goldo on October 23, 2012 at 04:15 PM

    Sorry to hear that. However, please provide us your jotform account username or a form id so that we check.