Submit button is stuck on "Please wait"

I’ve tried updating the widgets as per some of the other issues I’ve seen people having with the “please wait” and it’s still stuck. This form was working and is a recent issue. Thank you for your time.

We are sorry for this inconvenience.

I've tested your form on Chrome and I wasn't able to replicate the problem on my end. As you can see here, I was able to submit your form.

Could you please tell us on which browser you are experiencing this problem? Please also try after clearing your browser caches. 

In addition to this, if the problem is happening on an embedded form, please send us the direct URL of the webpage where your form has been embedded. 

Hi Rose,

Thank you for your reply. I am using Chrome Version 63.0.3239.132.

This form is not being embedded.

Two other people using Chrome and one person using Vivaldi said they were experiencing the same issue.

I received your submission on my end though when I clear my cache and try again I am still experiencing the same issue of the form freezing "Please wait" on the submit button.

Thank you for your time on this matter.

Halston

I just tested on Safari, Firefox and Opera and am experiencing the same issue on all of them.

I was able to reproduce the problem with Chrome and MS Edge:

I tested your form and found the problem is due to requiring the address field. If you unrequire the address field your form will work.

Aubreybourke thank you that fixed it!