Refund request

Ticket ID #14112911

:'( · JotForm

I have replied to the form several times but when I click on the link above for this ticket I get a Unfortunately, the page you were looking for could not be found.

I have requested a refund since the renewal was a mistake.

I completed all the requested information previously.

How do I get a refund??

thanks

jim

Ticket ID #14112911

We need a refund on the $204 charge.

Hi Jim,

Thanks for reaching out to Jotform Support. You created this Ticket 14112911 using a guest account and was set to private due to the details you shared which explains the page you're getting when you try to access the thread. Please note that the private thread is not accessible to the guest's account or another Jotform account.

As for your refund request, please fill out this form to request a refund. Once approved, your plan will also be switched to the Starter(Free) plan.

Let us know if you have any other questions.