Unable to reset my password

j'ai renouvelez le mot de passe mais toujours impossible de me connecter .

merci

Hi levacher,

Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, coming back to your question, I went ahead and checked your account, and it shows that your account was suspended due to this form Fiche Associé SCM/ SISA suspected of offering fake service. If you believe that your account was suspended in error, we’ll need you to do the following:

• Send us the URL where your form is used.
• Send us a link to your website or proof of affiliation with a legitimate institution.
• Change your registered email to a corporate one to avoid getting flagged again by our phishing detector.

Send these things above to reviewers@jotform.com with Thread #14133361 as the subject, and we’ll let you know about the status of your account after we’ve done a thorough review of them.

Keep us updated and let us know if you need any more help.