I can`t access my account. Why ?

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    Asked on October 23, 2012 at 03:59 PM

    I`ve tried numerous times to access my account, but the system told me that my username is not exist in the system.

    My user name is "bigocean" and my e-mail address registration is office@bigocean.ro. I`ve tried to complete the forgot password form in order to receive the instructions for my password reset, but i got the same error.

    Please tell me how can i resolve this problem, because i need to upgrade to a premium package in order to receive more e-mail using your forms.