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d13delegatescholarshipAsked on April 22, 2024 at 12:38 PM
I mistakenly deleted a form submission about 30 minutes ago, and cannot recover it. It is not found in the trash nor in my archives. I went through the revision history, and saw the point in time when I deleted the form, however I am not able to restore it as this error message appears (shows in screenshot). Can you assist me with this please? I would like to restore this submission for "Rolle Ngongang Biepe". Thanks!
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Eiron_O JotForm SupportReplied on April 22, 2024 at 12:50 PM
Hi d13delegatescholarship,
Thanks for reaching out to Jotform Support. I'm sorry you're having trouble with this. I checked your submissions table, and I see that the submission is still showing in your trash folder. To restore the submission, you need to do it in the trash. Let me show you how:
- In the Submissions table, click on the three-dot icon beside the tab name, then click on Trashed Entries.
- Select the submission you want to restore, then click the Restore button.
That's it. Give it a try and let us know how it goes.
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d13delegatescholarshipReplied on April 22, 2024 at 12:51 PM
Oh it worked! Thank you! I was looking in the wrong place for the trash then.
Have a great day :)