Card Forms: Why are there missing options on products while viewing on mobile?

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    terisman
    Asked on March 13, 2018 at 04:23 PM
    (2) In screenshot above: on mobile devices, some sizes are not available for my products for sale. "Small" size is missing from both men's and women's jacket options.
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    Kevin_G
    Answered on March 13, 2018 at 04:43 PM

    I can see what you're reporting, this will be forwarded to our second level so our developers can have a look on this, we will keep you updated via this thread. 

    Thanks. 

  • Profile Image
    terisman
    Answered on March 13, 2018 at 05:00 PM

    Thank you!

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    mertc
    Answered on March 14, 2018 at 06:58 AM

    Hi,

    We are sorry for the inconvenience.

    The problem should be resolved now. Please, could you check and let us know.

    Thanks.

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    terisman
    Answered on March 14, 2018 at 03:31 PM

    Hi, I checked and the size "small" is now showing for both of my products when viewed on mobile device. Thanks.

    What caused this -- did I not set it up properly in the form builder?

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    Victoria_K
    Answered on March 14, 2018 at 04:24 PM

    We do apologize for any inconvenience caused. My colleague has confirmed the issue before escalating, so you did as well as you should have. That was a bug, which was resolved as fast as we could.

    Please let us know if we can assist you better!