PayPal integration: how could we receive payments lower than suggested?

  • Profile Image
    fumcal
    Asked on March 13, 2018 at 04:26 PM

    We have form "Passover Seder" set up to take payments in $10.00 increments.  The last two registrations have gone through in $1.00 increments.  Please advise on resolution ASAP.



  • Profile Image
    Victoria_K
    Answered on March 13, 2018 at 05:37 PM

    Upon checking the form you shared, I can see that it's payment field can be adjusted by the respondents (they can type in any amount). 

    To avoid that, my recommendation is to set the minimum amount, as it's showed at the screenshot:

    1520976939screenshot.png

    Let us know if you need any other help with your JotForms.