How do we received the submission with showing the Long Text?

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    Asked on March 14, 2018 at 06:45 AM

    Hi JotForm,

    May i know why my guest submitted the form to me but i could not see my Logo and the Long Text in the email? I did key in the Long text and put my Logo on the top of the form. I need all the details on the form to show in the email as a record.

    Thank you.

    Best regards,


  • Profile Image
    Answered on March 14, 2018 at 10:00 AM

    By default, the headers, texts, and images are not shown in the PDF copy. You have to check this option on the submissions page.