How can the password be reset?

  • Profile Image
    Paulina Lorenz 
    Asked on March 14, 2018 at 07:33 AM

    Hi,

    the password reset link isn't working and I need to log in very urgently.


    Thank you, hope this can be resolved easily.

    Best

    Paulina Lorenz


  • Profile Image
    Victoria_K
    Answered on March 14, 2018 at 10:06 AM

    Unfortunately, there are no other option to change the password if you have forgotten it. 

    Can you kindly try to reset it once more? 

    Please note that the RESET link can expire, so you need to click it immediately. 

    Hope this helps!