Why is my form saying "Quota Met"?

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    entechdesign
    Asked on March 14, 2018 at 11:37 AM

    Users are trying to register, we updated the account to Bronze, but still get a message that the quota has been met. Also, we tested by sending a payment through to PayPal and nothing happened

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    Victoria_K
    Answered on March 14, 2018 at 12:43 PM

    While checking the page you shared, I have noticed the form 80186512090855 embedded there. That form belongs to the guest account at the moment. 

    To solve the problem, my recommendation would be to clone it to your current account and to re-embed afterwards. 

    Here is a guide that might be of help:

    How-to-Clone-an-Existing-Form-from-a-URL

    Hope this information helps! But, get back to us if you need further assistance.

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    entechdesign
    Answered on March 19, 2018 at 03:28 PM

    Thank you so so much! I am having them test it out today after importing it
    Thanks!