What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Submissions not appearing

    Asked by Nixor on February 17, 2011 at 02:07 AM


    We are unable to view the submissions. We have tried different browsers but says error on the side bar. Please help. 



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    JotForm Founder

    Answered by aytekin on February 18, 2011 at 08:05 AM

    I opened your submissions page fine on Firefox. 

    One possible solution might be to get your submissions by Excel. Select your form on My Forms page and then click Reports. Then click on Add New Report, and select the Excel option. You can then bookmark the URL given on your browser and download it when you need the latest version.