Trying to find certain form

  • ArcoApps
    Asked on April 22, 2024 at 5:42 PM

    A user wanted me to take a look at this form https://form.jotform.com/232534657275058 to see who is getting the emails for it, but I can't find it on our account. Is it possible to look it up for me?

    Thank you,

    Alex Marquart

  • Rose JotForm Support
    Replied on April 22, 2024 at 7:03 PM

    Hi ArcoApps,

    Thanks for reaching out to us for help. The recipient of the notification email of form 232534657275058 is ch****y@arc***r**y.com. Also, the form owner's account is linked to the email H******@arc***r**y.com.

    If you can recognize the email and if the email belongs to you, please log in to the correct account it view the form.

    Let us know if there’s anything else we can help you with. 

  • ArcoApps
    Replied on April 23, 2024 at 10:21 AM

    Thank you, Rose. Typically the forms we use come from this account, which is linked to our BizApps email, so maybe this form was created on a different account with an H email, and that's why I can't find it on the BizApps account.

    The first email is our ARCO Murray charity email, but I'm not sure who the second email with the H would be. Would you be able to give me the whole thing so I could run it by the user that wanted me to take a look at this form? If not, I can just send her H******@arc***r**y.com and see if she has any ideas.

  • Mafe_M JotForm Support
    Replied on April 23, 2024 at 10:49 AM

    Hi ArcoApps,

    Thanks for getting back to us. My apologies, but we cannot provide the whole email address of the account where the form is located. HR*****@arc***r**y.com is the email address where the form is located. If you can recognize the email and if the email belongs to you, please log in to the correct account it view the form.

    Let us know if there’s anything else we can help you with. 

  • ArcoApps
    Replied on April 23, 2024 at 1:06 PM

    I checked with the user and they were able to get it figured out. Thanks for your help!

 
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