Monday.com Unique ID field is not showing

Hello,

My unique ID field does not show as an option to integrate and send to Monday, do you know how to fix this? Thanks

Hi Eduardo,

Thank you for reaching out to Jotform Support. I’m sorry you're having difficulties with this. I cloned and tested your recent form, then I tried to integrate it into Monday.com to replicate the problem, and it seems everything is working as it should, as shown in the screenshot below:

Can you please tell us the form that you are working with and the specific unique ID field you are trying to integrate into Monday.com so we can do more testing and help you resolve the issue?

After we hear back from you, we’ll have a better idea of what’s going on and how to help.

Hello Aries,

When you try to select the field from the form, you won't see the Unique ID as an option, which before it was showing.

Hi Eduardo,

Thanks for getting back to us. When I tested your form, the same thing happened, so I created a ticket about it and escalated this to our Developers. We will give you an update through this thread as soon as we hear from them.

Thanks for your patience and understanding, we appreciate it.

Thanks!

When you know, can you give me an ETA please. Thanks!

Hi Eduardo,

Thanks for getting back to us. Unfortunately, we do not have an ETA as to when will the fix be available. Although we don’t have a solution yet, rest assured, we’ll keep working on this until it's resolved. We’ll get back to you as soon as we have an update.

In the meantime, let us know if you have any other questions.

Hi Eduardo,

We apologize for the inconvenience caused so far. We made the necessary changes for this not to happen again.

Let us know if you need further assistance on this matter.

Best.

That was fast! Thanks