Email Autoresponder: Request to allow voice recording attachments

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    michelesyog
    Asked on March 14, 2018 at 05:07 PM

    Creating an auto response email with attached voice recording 

    I have a word press.com website. I have created a Jott form contact form that is embedded on my site. I am trying to set up an email auto responder with a attached voice recording file. In settings when I go to advanced, and select attach a file to upload, it is not letting me upload an MP3 or a M4A  file. How do I go about doing that? I have watched many of your online videos and read many of your tutorials and have not been able to find an answer to what types of files can be attached as well as what size files can be attached. Any assistance you could give me would be greatly appreciated.

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    Mike
    Answered on March 14, 2018 at 07:54 PM

    At this time the 'Attach a File' works for the following formats:

    application/pdf
    application/doc
    application/msword
    image/png
    image/jpg
    image/jpeg
    application/vnd.openxmlformats-officedocument.wordprocessingml.document

    Unfortunately, the audio and video formats are not supported. I will add a feature request ticket to see if the audio attachments can be allowed at some point.

    You may consider uploading your file somewhere, and then including the file download link to the email autoresponder template.