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dawn467Asked on April 22, 2024 at 6:48 PM
I am unable to load the previous version of a form. I tried to click on the version information under the title of the form but it is not a link.
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Hilary JotForm SupportReplied on April 22, 2024 at 8:09 PM
Hi Dawn,
Thanks for reaching out to Jotform Support. Let me show you how to revert to the previous version of the form.
- In Form Builder, click the Last Edit Time under the form title.
- In the right panel, click on the version that you would like to revert.
Give it a try and let us know if you need any other help.
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dawn467Replied on April 22, 2024 at 10:29 PM
I hovered over the "Last edited" but could not click on it nor did it bring up a revision menu.
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Sheena JotForm SupportReplied on April 23, 2024 at 1:16 AM
Hello Dawn,
Thanks for getting back to us. Have you clicked on it when in Form Builder or when in the Form Settings? The revision history will only show in Form Builder. I tested your form bur couldn't replicate the issue. Here's a screencast of my result:
Can you please clear your browser's cache or test using a different browser? I have also cleared your form cache to refresh your forms. If you're still having the same issue, we'll do a more in-depth investigation and work on finding a solution.
Keep us updated and let us know if you need any more help.