Partial refund request.

  • Patel_Sima
    Asked on April 22, 2024 at 7:00 PM

    can i get a partial refund - we have not used jot forms in a long time

  • Rene JotForm Support
    Replied on April 22, 2024 at 8:17 PM

    Hi Sima,

    Thanks for reaching out to Jotform Support. I checked your account subscription history and I saw that the latest payment was made on January 26, 2024. Unfortunately, based on our Terms of Use, it is no longer possible to request a refund for your subscription payment as it was already past 30 days.

    Let us know if there's anything else we can help you with.

 
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