How to add the payment processor's charge to the user total product bill?

  • indydeba23
    Asked on April 22, 2024 at 7:33 PM

    Hello - can you show me the steps needed to create a registration form to include charging the credit card fees we incur with Stripe to automatically added to the purchase price. Currently we have a form set "Chip in for Education". We will be receiving registrations for the foursome (we have had a few already) in the amount of $650.00. Stripe is charging $19.15 for the credit card fee. We would like that to be added to the $650.00. This form will also be used for clients to be a sponsor anywhere from $250 to $5,000. That is a lot of credit card fees to miss out on. Can you help me add this element to the existing form if it is possible? Thank you.

  • Rene JotForm Support
    Replied on April 22, 2024 at 9:05 PM

    Hi Deborah,

    Thanks for reaching out to Jotform Support. You can add this as a tax to your products and then set the tax text to Stripe Charge to specify which it comes from. Let me show you how to do it:

    • In Form Builder, hover over to the Product field and then click the Wand icon.
    • On the Payment Settings panel on the right, click the Tax tab.
    • Set the Base Tax Rate field to a percentage based on your requirements.
    • Set the Tax Text on the Form field for the charge description.

    How to add the payment processors charge to the user total product bill? Image 1 Screenshot 30

    Here's a sample result:

    How to add the payment processors charge to the user total product bill? Image 2 Screenshot 41

    Let us know if there's anything else we can help you with.

 
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