Classic Forms/Appointment Slots: Form is getting stuck preventing the submission when selecting an option on the widget.

  • Profile Image
    leadershipdevelopment
    Asked on March 15, 2018 at 07:39 AM

    Our form is just hanging and says please wait forever. Do you know what is happening? 

  • Profile Image
    John_Benson
    Answered on March 15, 2018 at 11:24 AM

    I cloned your form to test it on my end and I was able to submit it properly. Here's a screen capture test:

    1521127187Cap_001.gif

    I cleared your form cache on our server. Please check it again and if the issue still persists, we'll wait for your reply. Thank you.

  • Profile Image
    leadershipdevelopment
    Answered on March 15, 2018 at 06:21 PM

    Hi,

    It is still happening. It just hangs. See screenshot. 1521152466Screenshot AA 3-18.png

  • Profile Image
    Kevin_G
    Answered on March 15, 2018 at 08:40 PM

    Apologies for the inconveniences this may have caused to you. 

    I have been testing your form and I can replicate the issue, although I cannot replicate it on a cloned form I will forward the issue to our second level so our developers can have a look on this and resolve it, we  will keep you updated via this thread. 

    Thanks. 

  • Profile Image
    leadershipdevelopment
    Answered on May 07, 2018 at 01:29 PM

    Hi,

    Our form is still hanging and has never been resolved as of today when I tried. Please give me an update asap.

  • Profile Image
    Kevin_G
    Answered on May 07, 2018 at 02:31 PM

    I will ask for updates to our second level, we will let you know via this thread as soon as possible. 

    Thanks. 

  • Profile Image
    hayk
    Answered on May 21, 2018 at 03:50 AM

    The Issue has been fixed. Please try the widget once again and let us know. Thanks!