Unable to submit the form

  • OSM_Thome
    Asked on April 22, 2024 at 10:49 PM

    Hi, We are having issues with our 'Pre-Joining Fitness for Work Questionnaire' Form. Crew are able to fill in the form through our link but it will not allow for them to submit it. Can you you please investigate and assist

    Unable to submit the form Image 1 Screenshot 20

  • Mary_Ed JotForm Support
    Replied on April 22, 2024 at 11:46 PM

    Hello OSM Thome,

    Thanks for reaching out to Jotform Support and we’re sorry you’re having trouble with this. I cloned your form and tested it to see if I could replicate the issue, but everything was working properly. Check out the screencast below to see my results:

    Unable to submit the form Image 1 Screenshot 20

    Can you try it again and see how it goes? If you run into the same issue again, can you let us test submit directly on your form?

    Keep us updated and let us know if you need any more help. 

 
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