- Aaron MatthewsAsked on March 15, 2018 at 09:46 AM
Hi, why is my account suspended?? I have a client trying to fill out my form.
- JotForm SupportIreneAAnswered on March 15, 2018 at 11:15 AM
Your account was suspended because of these forms Singletary Wedding DJ Service Agreement, Lost Oak Event DJ Service Agreement and CrossFit 221 Event DJ Service Agreement asking credit card information. We have deleted the CC fields in your forms and unsuspended your account.
In light of this, it is a must to take any of the following options:
1. Integrate your form with any of our Payment integrations.
2. You can take advantage of a feature inside of most of our payment integrations called "Authorization Only" which allows you to collect payments manually at a later time. Here is a more detailed guide on how to do this: https://www.jotform.com/help/292-How-to-Enable-Payment-Authorization.