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SteveAsked on March 15, 2018 at 10:00 AM
They are telling me that they are only able to access the "free" version and not my Silver plan?? Help!
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Mike_G JotForm SupportReplied on March 15, 2018 at 12:00 PM
To my understanding, you have shared your forms to sub-users.
They should be able to access the forms you have shared with them by clicking the folder with your account username under "Shared with you".
I hope this helps. If, in any case, I have misunderstood your concern, please feel free to let us know.