Account Suspended: collecting login credentials.

  • Colin
    Asked on April 23, 2024 at 1:21 AM

    Please provide feedback on why my account has been suspended and what I need to fix.

    Thanks,

    Colin


  • Rene JotForm Support
    Replied on April 23, 2024 at 2:01 AM

    Hi Colin,

    Thanks for reaching out to Jotform Support. When I checked the account associated with your email address, I saw that it was suspended due to this form in the account collecting login credentials:

    Account Suspended: collecting login credentials Screenshot 20

    This is against our Terms of Use. Therefore, I’ve removed the offending field on your form and lifted the suspension on your account. Please refrain from making new forms with fields that are against our Terms of Use to avoid this kind of thing from happening again.

    Let us know if there's anything else we can help you with.

 
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