- designstudioAsked on October 24, 2012 at 12:30 PM
I am not able to recieve an emails from my form! please help.
- moonzkieAnswered on October 24, 2012 at 01:04 PM
Can you please configure your email alerts' sender name and email to "JotForm" and "firstname.lastname@example.org", respectively.
If changing Sender name and email does not help, ask your hosting provider to add these IP addresses to their whitelist:
Just please let us know if you need any further assistance. Thank you so much!