Account Suspended: Fake Service

  • Sharad Khanna
    Asked on April 23, 2024 at 7:04 AM

    My account is suspended and I am not able to login, not sure why.


    Thanks
    Sharad

  • Chris_L JotForm Support
    Replied on April 23, 2024 at 7:28 AM

    Hi Sharad,

    Thanks for reaching out to Jotform Support. I reviewed the account and found it was suspended for fake service. The violation was found in both of your forms, 241113032971041 and 241112795741859. In order to reactivate the account, you will need to allow us to delete and purge the offending forms.

    If you claim that you are a legit institution and does not want to delete the offending forms, you will need to provide the following information:

    1. The URL where your form is used.
    2. Provide any document that will support your claim.
    3. Your website or proof of affiliation to legitimate institutions.

    Send all of these to reviewers@jotform.com with the Thread #1416753 as the subject. One of our colleagues will get back to you about the status of your account.

    Once we hear back from you, we'll be able to help you with this.

 
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