Downgrading from Bronze to Free account

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    michellelowe19
    Asked on March 15, 2018 at 08:58 PM

    Hi,

    I received an email saying that payment could not be collected for renewal of my account - this is because the payment details have changed. I have been informed that my account will be shut down if payment is not received by 20th March 2018.


    However, since my website no longer receives many sign-ups, I would actually like to downgrade from the Bronze membership to the Free mebership.


    How do I go about doing this?


    Thanks,

    Michelle

  • Profile Image
    ashwin_d
    Answered on March 16, 2018 at 02:50 AM

    It seems you have created one more thread for same question and I have already answered you in the following thread:  https://www.jotform.com/answers/1416877-Downgrading-from-Bronze-to-Free-account