Downgrading from Bronze to Free account

Hi,

I received an email saying that payment could not be collected for renewal of my account - this is because the payment details have changed. I have been informed that my account will be shut down if payment is not received by 20th March 2018.

However, since my website no longer receives many sign-ups, I would actually like to downgrade from the Bronze membership to the Free mebership.

How do I go about doing this?

Thanks,

Michelle

It seems you have created one more thread for same question and I have already answered you in the following thread:  https://www.jotform.com/answers/1416877-Downgrading-from-Bronze-to-Free-account